We're searching for a dedicated and driven Specialist to join our vibrant Customer Management team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide exceptional customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in understanding customer needs and delivering assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound support platforms.
- Addressing customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for interaction? Do you thrive in a dynamic environment check here where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll address a spectrum of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Hone valuable experience in the service industry.
If you are excited to make an impact, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for solving customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, assisting them with their queries through live chat.
- Tasks include:
- Proactively interacting with customers via live chat
- Providing prompt and helpful solutions to customer concerns
- Keeping a friendly and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent interpersonal skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to develop your career in customer service while contributing in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing prompt and helpful support via live chat. You'll be responsible for handling customer inquiries, fixing issues, and providing a positive customer experience.
We offer a collaborative work environment with opportunities for growth. If you are ready to make a real impact, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a passion to deliver exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the initial point of contact for our cherished customers. You will address their inquiries in a efficient and friendly manner. Your communication skills will be essential in building positive customer experiences.
At Eclerx Pune, we aim to create a collaborative work environment where you can thrive both personally and professionally. We offer rewarding compensation and benefits packages, as well as possibilities for personal advancement.
- As you are a driven individual with a strong work ethic and a true desire to make a meaningful impact, we encourage you to consider joining our team!